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Diamond Multimedia VC500 One Touch VHS to Digital File, DVD Converter with Easy to use Software, Convert, Edit and Save For Win7,8,10,11

4.0 4.0 out of 5 stars 7,126 ratings

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Purchase options and add-ons

Compatible Devices Videocassette Recorder, Personal Computer, Camcord
Specific Uses For Product personal
Connector Type RCA
Color One Color
Item dimensions L x W x H 4 x 1 x 1 inches

About this item

  • With one touch convert your VHS tapes Hi8 and V8 cameras to digital format and burn to DVD; Capture video from almost any video source supporting composite RCA or S-Video outputs
  • USB self-powered video capture device for 3 step easy installation; Just plug it into your PC and connect the video cables to your source and install the Empia capture program; Easy as 1-2-3!
  • Share on Social Media; Saves your home VHS videos and movies in MP4 quick time movie format and allows you to share with all your friends and family on Facebook YouTube Twitter and many other social media services
  • Supports Microsoft Windows XP SP2; Microsoft Windows Vista; Microsoft Windows XP Media Center Edition; Microsoft Windows 10
  • USA Technical Support - Diamond Multimedia has over 30 years experience in graphics computer technology and offers support via toll free 800 telephone number and on-line; Diamond Multimedia offers a One-year warranty for all our products

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Diamond Multimedia VC500 One Touch VHS to Digital File, DVD Converter with Easy to use Software, Convert, Edit and Save For Win7,8,10,11
Diamond Multimedia VC500 One Touch VHS to Digital File, DVD Converter with Easy to use Software, Convert, Edit and Save For Win7,8,10,11
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Price$39.99$19.99$64.95$11.99$12.99$11.99
Delivery
Get it as soon as Saturday, May 18
Get it as soon as Saturday, May 18
Get it as soon as Saturday, May 18
Get it as soon as Saturday, May 18
Get it as soon as Saturday, May 18
Get it as soon as Saturday, May 18
Customer Ratings
Picture quality
3.3
4.4
4.1
3.7
3.9
4.3
Tech Support
2.7
3.3
3.8
3.3
3.5
4.2
Camera quality
3.2
3.7
3.6
3.5
Easy to use
3.4
3.8
3.7
4.7
Value for money
4.2
3.9
3.9
4.7
Sold By
Amazon.com
VIXLW LLC
ClearClick - SoundBeast
VIXLW LLC
VIXLW LLC
ABLEWE
connector type
RCA
RCA
RCA, USB Type C, HDMI
RCA
RCA
HDMI, RCA
number of ports
2
1
1
4
2
3
power plug type
no plug
no plug
no plug
warranty
one-year warranty
Limited
Limited
Limited

From the manufacturer

VC500 Main header image
Diamond VC500 USB 2.0 One Touch Video Capture Device

The Diamond One-Touch Video Capture VC500

The Diamond One-Touch Video Capture VC500 has become the most versatile and easy-to-use device on the desks of many video capture enthusiasts. It takes all the stress out of converting video from almost any source and converting and preserving them into digital files. With the Cyberlink Power Director software and all the included accessories, you are ready to start capturing, editing and preserving video and audio from almost any analog video device. Right out of the box, the OneTouch Video Capture is ready to capture video. Burn full-screen video capture, edit and create DVD and VCDs. Upload your finished videos to YouTube and other popular video sites or just share them with friends and family.

Preserve and Convert VHS Video Cassettes

Before the age of smartphones, tablets, social media and even digital cameras, there was the VHS cassette. It was the only way to record and store all of our videos. Some of your most cherished moments in life are on VHS format – TV shows, music videos from the 80s, weddings and your kids’ birthdays. Why throw them out? There must be an easy way to preserve them. ..right? The VC500 Video Capture easily collects data from your original source, in this case a VHS player, and displays it beautifully on your PC or laptop. At the same time it is recording and saving it for editing later.

Capture Video Instantly and Easily

With the included CyberLink Power Director software, you can enjoy having the VC500’s powerful application right there on your laptop. Seamlessly go through an entire library of archived recordings of vacation videos, family home movies and sporting events. Personalize your YouTube videos by adding text transition effects and story boards. The VC500 works with any video source including DVD players, set top boxes,camcorders and game consoles. Create wonderful tutorials and how-to videos and convert them into digital files instantly.

Edit, Save and Burn to DVD

The VC500 comes with RCA and S-Video inputs and also uses a USB 2.0 interface. Any device with a composite output such as a VHS player can be used to transfer video and audio to your PC.

You can also capture, and edit video straight from a camcorder and convert them to DVD.

Create DVDs to add to your collection of movies and favorite TV shows. The VC500’s compatibility includes: NTSC, PAL, MPEG 4/2/1, JPG and BMP formats and is fully functional on PCs operating on Windows 10. See for yourself why the award-winning, Diamond One-Touch Video Capture VC500 has become THE favorite video capture device for video enthusiasts from around the world.

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here. [PDF ]

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Diamond Multimedia VC500 One Touch VHS to Digital File, DVD Converter with Easy to use Software, Convert, Edit and Save For Win7,8,10,11

Diamond Multimedia VC500 One Touch VHS to Digital File, DVD Converter with Easy to use Software, Convert, Edit and Save For Win7,8,10,11


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Product Description

Product Description

Diamond VC 500 Video Recorder PERP. VC500 works with Windows 8. Operating System compatible with WIN 10, WIN8 , WIN 7 32 , WIN 7 64, WINVISTA32 , WINXP , MCE. System CPU is AMD Athlon or Intel Pentium 4. Monitor has Digital flat-panel (DFP) displays or DVI-I Compatilbe or digital CRT display or High-resolution VGA monitor Capture videos with the touch of a button with the One Touch video Capture VC500. The VC500 can capture video and audio from almost any video device, such as VCR, Camcorder, DVD player, or any device supporting video output through an S-Video or composite RCA connection. Features at a Glance Easy to Use Capture by the Touch of One Button Capture Video from Almost Any Video Source Preserve Your VHS tapes with One Touch Arcsoft Show Biz video capture, editor and DVD creator Software included to burn Videos to DVD/VCD Optimized for Windows Vista with comprehensive DirectX 10 and DirectX 9 support Specifications Interface: USB 2.0 Video Standards: NTSC/PAL Push Button: Pres to start/stop video capturing Video capturing formats: MPEG 4/2/1 formats Video Inputs: Composite RCA or S-Video Still image capturing: JPG or BMP formats NTSC Video Capture:720 x 480 at 30FPS PAL Video Capture: 720 x 576 at 25FPS Burn support files to DVD/VCD Arcsoft Show Biz video capture, editor and DVD creator System Requirements Intel or AMD CPU 1.4Ghz or faster 256 Mb System RAM Available USB 2.0 port Video Card Supporting Direct X 10 9.0 CD-ROM Drive 300MB Hard Disk Space 600MB to 3GB per 1 Hour of Recording OS: Microsoft WIN8, WIN7 32, WIN7 64, WINVISTA32, WINXP, MCE Package Includes: DIAMOND VC500 ONE TOUCH VIDEO CAPTURE USB 2.0 VIDEO CAPTURE DONGLE INSTALL CD QUICK START GUIDE

From the Manufacturer

Capture videos with the touch of a button with the One Touch video Capture VC500. The VC500 can capture video and audio from almost any video device, such as VCR, Camcorder, DVD player, or any device supporting video output through an S-Video or composite RCA connection.

Features at a Glance
  • Easy to Use Capture by the Touch of One Button
  • Capture Video from Almost Any Video Source
  • Preserve Your VHS tapes with One Touch
  • Arcsoft Show Biz video capture, editor and DVD creator
  • Software included to burn Videos to DVD/VCD
  • Optimized for Windows Vista with comprehensive DirectX 10 and DirectX 9 support

Specifications
  • Interface: USB 2.0
  • Video Standards: NTSC/PAL
  • Push Button: Pres to start/stop video capturing
  • Video capturing formats: MPEG 4/2/1 formats
  • Video Inputs: Composite RCA or S-Video
  • Still image capturing: JPG or BMP formats
  • NTSC Video Capture:720 x 480 at 30FPS
  • PAL Video Capture: 720 x 576 at 25FPS
  • Burn support files to DVD/VCD
  • Arcsoft Show Biz video capture, editor and DVD creator

System Requirements
  • Intel or AMD CPU 1.4Ghz or faster
  • 256 Mb System RAM
  • Available USB 2.0 port
  • Video Card Supporting Direct X 10 9.0
  • CD-ROM Drive
  • 300MB Hard Disk Space
  • 600MB to 3GB per 1 Hour of Recording
  • OS: Microsoft WIN8, WIN7 32, WIN7 64, WINVISTA32, WINXP, MCE

Package Includes:
  • DIAMOND VC500 ONE TOUCH VIDEO CAPTURE USB 2.0
  • VIDEO CAPTURE DONGLE
  • INSTALL CD
  • QUICK START GUIDE

What's in the box

  • One-touch Video Capture & Share/usb To Composite & S-video
  • Customer reviews

    4 out of 5 stars
    4 out of 5
    7,126 global ratings

    Customers say

    Customers have negative opinions about the sound quality of the adapter. They mention that the audio gradually gets out of sync and that the sound cuts out completely. They also dislike the software. Customers disagree on value, quality, ease of use, image quality, capture, and performance.

    AI-generated from the text of customer reviews

    1,949 customers mention1,091 positive858 negative

    Customers are mixed about the performance of the adapter. Some mention it works great, while others say it didn't work very well on one of the devices they tried.

    "...They hit the nail on the head, IT WORKS GREAT. Inexpensive and easy to use. I used mine on windows Vista using a Panasonic 4 head VCR...." Read more

    "...Please note: This device does not work miracles! Video tape recording were not in HD. They were low rez and sometimes grainy...." Read more

    "...The good news: on those machines it worked on, it worked perfectly capturing VHS video at the same visual quality as the original...." Read more

    "...to run as plug-ins with MM, but, you saw this coming I bet, they don't work with MM 2011! Rather, they work with a prior version--MM 6.0...." Read more

    1,247 customers mention729 positive518 negative

    Customers are mixed about the ease of use of the adapter. Some mention it's super easy to use, with easy to understand directions. They say the software is easy to set up and trouble free. However, some customers say the instructions are very basic, the application is simplistic with few features, and the manual is worthless. They also mention that the software installation is a bit of a pain.

    "...It can capture still images from video. The capture software is ridiculously simple to use. It comes with a 30 inch Red/White/Yellow RCA cable...." Read more

    "...(and the instructions are VERY basic)...." Read more

    "...They hit the nail on the head, IT WORKS GREAT. Inexpensive and easy to use. I used mine on windows Vista using a Panasonic 4 head VCR...." Read more

    "...It was a dealbreaker for me.I found it super easy to use. The ergonomics, connectivity and functional design are very good...." Read more

    564 customers mention224 positive340 negative

    Customers have mixed opinions about the quality of the adapter. Some mention that the quality is very good, with complete hardware. They say the video is clean and stable, while others say that the recorded quality is pretty bad.

    "...Video capture is very sensitive, so I found it is best to reboot before starting and don't open any other programs...." Read more

    "...Quality is very good..." Read more

    "...With nothing other than IE running in the background, my system was being overwhelmed...." Read more

    "...want VCD quality and have a decent PC, this unit will produce acceptable quality with literally "one touch" and without the complexities." Read more

    444 customers mention287 positive157 negative

    Customers are mixed about the value of the adapter. Some mention it's worth buying for the price, and the best sub $50 video capture product. However, others say that it'll waste your time and money.

    "...Pros - This product is dirt cheap! It works with any device that uses Red/White/Yellow RCA cables, or S-Video...." Read more

    "...Note VHS isn't the highest quality to start with - once one get used to HD video, or even DVD, all VHS looks pretty bad. <grin>..." Read more

    "...They hit the nail on the head, IT WORKS GREAT. Inexpensive and easy to use. I used mine on windows Vista using a Panasonic 4 head VCR...." Read more

    "...this review I want to try to help with that, because its a great, inexpensive tool, that DOES WORK on Windows 10...." Read more

    318 customers mention98 positive220 negative

    Customers are mixed about the image quality of the adapter. Some mention that the image is fine, clear, and looks good as MP4 on computer, while others say that it's equally poor, grainy, and washed out.

    "...Video tape recording were not in HD. They were low rez and sometimes grainy...." Read more

    "...The captured video is not bad. It is not as crisp as the same material digitized to an uncompressed deinterlaced AVI file, but most people won’t go..." Read more

    "...I am happy I have salvaged some of our old home movies. They look pretty good as MP4 on computer...." Read more

    "...to normal another customer took a picture of it, and the video would turn green and purple...." Read more

    111 customers mention37 positive74 negative

    Customers are mixed about the capture. Some mention it's very easy to copy a VHS tape and then transfer it to a dvd. The picture is decent, while others say that it cannot capture Hi8 tapes and that it can't record unless you hook it up through aVCR.

    "...Unfortunately, it's old and doesn't have very many file format options to save in...." Read more

    "...with more of a 'studio' set-up, this cable makes it easy to bypass the need for tapes.3...." Read more

    "...This also broke the tape up into multiple files. My first tape (2hours) had 6 such glitches...." Read more

    "...The inability to capture Hi8 tapes and the fact that once I captured my VHS home videos, playback had no sound...." Read more

    494 customers mention122 positive372 negative

    Customers are dissatisfied with the software that comes with the adapter. They say it's not sophisticated, very limited, and buggy. They also mention that the editing software is extremely limited, UCEC software is a bit flaky, and the grabber software is basic. Some customers say the software had to be uninstalled and reinstallet.

    "...Cons - The instruction manual is in poorly translated Chinese, and ONLY explains how to hook up the device and install the software...." Read more

    "...programs with it, and, of course, MM was the only thing that did not download...." Read more

    "...Windows Movie Maker is a pretty good video editor, but takes a lot of my processor power to run...." Read more

    "...Apparently a clean signal gets to the PC, but the EZgrabber software is overloaded and creates really bad videos and lousy or missing sound...." Read more

    376 customers mention105 positive271 negative

    Customers are dissatisfied with the sound quality of the adapter. They mention that the audio gradually gets out of sync, and the clip's audio will lag. Some say that the images from two separate tapes were noisy and jittery. They also mention that there's no controls over the incoming audio.

    "...With experience, I've noticed that every time the audio will go bad, there are horizontal green flashing lines (interference) in the video, even if..." Read more

    "...software is overloaded and creates really bad videos and lousy or missing sound. So, the culprit is the software...." Read more

    "...This did not happen when Grabber was set to AVI output. The audio is fine in preview, however, so I just used that to monitor when my recording was..." Read more

    "...troubles that are posted on other reviews -- that is, a loud horrible scratchy noise that EZGrabber is introducing while converting tapes...." Read more

    Works, but not without issues
    2 Stars
    Works, but not without issues
    If you're looking for something cheap, quick, and easy that works (and quality isn't your top priority), then this will work fine for you.As almost all other reviews state, the main included software, &#34;Power Director 12,&#34; has a serious problem with false positives for copyrighted content, even on home-taped VHS tapes with store bought blank tapes. When it does this, it will stop recording video, so you will have to stop the tape, rewind the tape to where it stopped, and then start recording around the same time again, and you will be left with multiple recorded files you will need to join together somehow again later to make the full tape recording file. Kind of a pain. There is another big issue (possibly with the hardware itself and not PD12) that makes it even worse - randomly and somewhat rarely, the colors will mess up so everything looks green and purple instead of the correct colors for no reason and without warning (it's not the tape's fault, as stopping and restarting corrects the colors. I included an image of what it looks like when this happens). When this happens you have to stop the recording, at which point the colors will return to normal, rewind the tape to where it started, and start recording again, resulting in even more files for a single VHS tape you have to deal with later. I think cheap hardware is to blame for this one.I noticed the company responds with &#34;Have you tried EZ Video Grabber which is also included?&#34; to a lot of people having the copyright issue. Well, this brings in some more problems. The EZ software is easy to use, and does work, but limits you to only a few quality/recording profiles, all of which result in audio/video files far worse in quality (VERY noticeably worse) than VHS quality, which isn't good to being with. The highest quality option (&#34;DVD quality&#34;) is decent, but still a little worse than the VHS raw video itself for some reason (you can see some compression artifacts, colors are worse, and everything is slightly blurred). Also, the file size with the DVD quality option of EZ Grabber is 50% more than that of a better quality Power Director 12 output file! PD12 does have great customization options for output type, bitrates, etc, so you can tune it well - IF it works.So, you have serious problems and pros/cons with either EZ Grabber or PD. Do you want to have to babysit these tapes as they record through Power Director and stop/start/join files etc randomly in order to get a decent recording? Do you want to be able to just let it go, but lose quality and have a larger file (6GB per 2 hour VHS in EZ Grabber, around 4GB in PD)?Since this piece of hardware uses some pretty standard/basic composite audio/video drivers, there shouldn't be anything stopping you from trying out other software that isn't included in this product that might work better, but I haven't been able to try any, so that is a possible option.I am trying to digitize dozens of VHS tapes of home movies with this product and I am wishing I spent a little more on something more reliable. Doing so with this product and included software has essentially become a second full time job for me just to get out VHS quality digital video files. I have to check on it constantly and be there when it finishes each tape 24/7. It's ridiculous. For some people, this should work perfectly, though, it really depends on your use case.EDIT: I was able to figure out the problem that caused the weird green coloring of the recording, and it wasn't the device's fault or PD's fault, so I need to post it here for posterity. What causes that issue is starting Skype. Skype seems to cause all sort of problems. It's probably the best practice to not mess with any software that utilizes too much video/recording/playback devices when recording, although nothing else causes problems but skype.
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    Top reviews from the United States

    Reviewed in the United States on November 10, 2013
    I came across this product while searching the internet for video capture software/equipment. This was the highest rated AND cheapest product on the market. I was skeptical that it was NOT available locally and that all the stores are pushing the comparable Roxio product for nearly 3x the price (with less favorable product reviews). I took a chance and ordered the VC500, and I'm quite pleased!

    I had, what appeared to be, a rather unique need for this item. I own a few movies on VHS that were never released on DVD. I attempted to copy these movies on a friend's VHS-to-DVD recorder but discovered that the movies were copy protected and were rejected by the recorder. The VC500 is NOT affected by "copy guard" and I was able to capture the video to my PC then burn to DVD. Although it was quite a time consuming process, it worked well and resulted in a pretty good quality DVD copy of a VHS movie.

    Please note: This device does not work miracles! Video tape recording were not in HD. They were low rez and sometimes grainy. If there is wear or damage to the tape, or tracking issues with the VCR, these blemishes will be present in the captured video. However, if you have a good clean VHS tape, and a high quality VCR, with clean heads and adjustable tracking, then capture your video, burn to DVD, when you playback the DVD in an up-converting BluRay player, you may be shocked at the quality of the final product. You just can't have unreasonable expectations.

    Pros - This product is dirt cheap! It works with any device that uses Red/White/Yellow RCA cables, or S-Video. It can capture still images from video. The capture software is ridiculously simple to use. It comes with a 30 inch Red/White/Yellow RCA cable. It also comes with broadcast software (I have NOT used it, but I understand that it allows you to stream live video and upload directly to your You Tube account.)

    Cons - The instruction manual is in poorly translated Chinese, and ONLY explains how to hook up the device and install the software. There are no instructions for how to use the software. You just have to play around with it til you figure it out. The video editing and movie making software that comes with the VC500 is junk. (I did try to use it and after 4 hours of burning I ended up with a DVD that wouldn't play.) During installation I receive a message that this was not Windows Logo approved software and to basically continue at my own risk. (It didn't seem to cause any problems with my computer.)

    Tips - Use your normal "New Software Wizard" to get started. Depending on your version of Windows the drivers may load automatically. Make sure you have lots of RAM and plenty of free hard disk space. Video capture is very sensitive, so I found it is best to reboot before starting and don't open any other programs. Avoid using the editing and burning software that comes with this device. I used Nero and ended up with very professional looking results.

    Other uses for this product include: transferring home video, capturing video clips for presentations, capturing still images from video, recording or broadcasting from gaming consoles, capturing stereo audio from analogue devices (that play cassette tape, reel-to-reel, vinyl, etc.).
    17 people found this helpful
    Report
    Reviewed in the United States on March 25, 2013
    I am not a computer expert by any stretch, but as my budget has shrunk I have had to rely on my IT guy less and less and myself more and more. So, I have to figure things out if I am going to do anything with the computer. I bought this device primarily to transfer old VHS tapes to computer so that I can preserve and edit them. It works, but there are some things I had to figure out which you may find helpful. Again, this install was on a Win 7 64 bit system.

    After reading several reviews, I decided to ignore the instructions initially (and the instructions are VERY basic). First, I plugged the One Touch Video Capture device into a USB port. The device software, except for drivers, self-installed. The drivers could not be found on the web (there are a number of posts here and online about the newest drivers not being on the company website--I never went there as I figured if Windows couldn't find them I likely could not either). I then resorted to included software. It has a drivers selection, and the correct drivers were on the install disk--driver issue solved.

    I first tried setting device output to AVI, but that caused video and audio tracks to be way out of sync. I reviewed some online posts, and trying to alter this problem in the file is obviously WAY beyond my pay grade.
    I next tried DVD setting for output, which worked fine. On this setting the file will import to computer in .MPG format. NOTE, however, that DVD setting apparently causes the incoming video stream to "scramble" on the Grabber's preview screen whle recording function is in use. This did not happen when Grabber was set to AVI output. The audio is fine in preview, however, so I just used that to monitor when my recording was done. The audio and video in file output to computer was fine.

    Once installed, the Grabber Device shows up in

    Control Panel>Devices & Printers>OTG102 (if there is a driver issue after install, as noted above, there will be a yellow "yield" sign in the corner of the device image)

    and in

    Device Manager>Sound Video and Game Controllers>USB 2.0 Capture (both an audio and video)

    The Grabber sends output video to:

    C>Program Files(x86)>One Touch Video Capture>My Videos

    These files can then be imported into an editing program. I did not install the Diamond editing program. Windows offers Movie Maker (MM) for free, but you have to download it now as part of Live Essentials suite (at least in Win 7). I had never used MM before, so I dove in.

    Tried to download MM 2012 first. Unfortunately, I downloaded all Live Essentials programs with it, and, of course, MM was the only thing that did not download. Finally figured out that the problem apparently was that my video card would not support the version of Direct X needed for MM 12 (one of those compatibility surprises you get when you don't know any more about computers than I do). So, I uninstalled Live Essentials 2012, some of which had to be done manually (see Microsoft site if you too make this mistake). I later found info on Microsoft site which suggests that there are non-supported video cards in Win 7 machines (ie they don't support the necessary version of Direct X).

    Next, I installed Windows Live Movie Maker 2011. I found it on cnet's download site. Again, unless you really want all that Live Essentials "stuff", just download MM. MM 2011 solved compatibility issue, so now I was pulling up and beginning editing of files. The real fun begins!

    I quickly realized I needed to work on some recording issues on my tapes. That requires effects. And, MM doesn't have them. There are effects available to run as plug-ins with MM, but, you saw this coming I bet, they don't work with MM 2011! Rather, they work with a prior version--MM 6.0. But, not to worry, you can load and use both MM 2011 and 6.0 on your machine at the same time. And, with no more than I know, there is at least one thing I seem to be able to accomplish easier in MM 2011 before I head over to 6.0 to work on the project. MM 6.0 has a timeline function which seems to be better for editing, particularly with effects.

    So, effects. Got some from Pixelan that I thought were free, but they were just demos/samples which put an X over video when effect was used, unless you buy that pack of effects. Their effects appear to be quite useful though, so I may upgrade and buy the packs. Also, Blaine's Movie Maker Blog offers some good free effects for download, and that may cover most people's needs (contrast control being a good example).

    Finally, a word on files. Either MM 6 or 2011 will open the imported .MPG file. But, if you open and modify a file in MM 2011, then MM 6 will not open that modified file until you first save the file to computer and it becomes a .WMV file. You need to open the project file in Windows Live Movie Maker 2011 and then tell it to create your movie (see below info re "baking a cake"). When you start working on a "project" in MM, a .wlmp file is created as the project file. This IS NOT a video. Your project (.wlmp) file is like a recipe for a cake. The file has the "instructions" for making a cake, but isn't a final cake. In order to have your final cake, you need to use the recipe (project) and the ingredients (video/photos/music on your computer) and have it baked into a cake (final movie). DISCLOSURE: I got this "cake" analogy from a website--I am not that clever.

    That is about the extent of what I have learned in one weekend of fiddling with this. The device works to transfer video. What you do with it after that is up to you. Can't speak to its included editing software.

    Update--This wasn't really a review on Movie Maker software, but I felt I should report further on that given my statements above. Movie Maker has driven me insane. Within just a couple of days of starting to use it, the software started refusing to open my project files (actually it claims they are "in use" once you have tried to open them). After much searching on various blogs, forums, etc it became pretty clear that many people were experiencing this basic problem, although the exact error message might be different. Microsoft's apparent answer (now) is to tell you to upgrade to Windows Live Movie Maker 2012. Before that, they offered to fix files which had become "corrupted" on your system (odd how many people were having file corruption issues). While WLMM 2012 may well be a perfectly wonderful program, I can't use it (as noted above). I tried MM 2.6, MM 6.0 and WLMM 2011 and they all produce the same sorry result when it comes to project files. Do not take my suggestions above as a current recommendation of MS editor software. The worst thing is it may actually work for you, for a time--just long enough to get a project started before you can no longer access the all important project file. Think hard before you try MM, and look at the Microsoft forums re the issue I am addressing. And, the Diamond Grabber is still doing its job just fine. I have converted about 15 VHS tapes so far with no real issue which was not related to an individual tape.

    Update 2--A techie friend came over to look at my issue with movie maker. The first thing he noticed was the tremendous amount of system resources being consumed by Internet Explorer. He explained that all the browser bar add-ins that seem to creep into IE whether you want them or not consume system resources regardless whether they are in use. With nothing other than IE running in the background, my system was being overwhelmed. That explains why my system in general, and IE in particular, have been running slow as of late. His first recommendation--switch to Chrome as my new browser. That helped immensely, and obviously you are not going to get an answer from any MS supported forum saying IE is the problem in using MM on your system. So, my system and, in particular, internet browsing is now improved. But, I still was having intermittent issues with MM, so I searched further.

    What I found, on Wiki of all places, was a comment that DVD Maker is not assigned a particularly high place in the processing tree (and this appears to apply as well to MM). Specifically,

    Windows DVD Maker is designed to encode video as a Below Normal priority background process to ensure the computer remains responsive during the burn process. By design this feature puts the program at the back of the line among user mode applications. This can be circumvented by using Windows Task Manager to adjust the priority.

    That doesn't make much sense, as processing video files takes a huge amount of computing "horsepower". My machine is fairly new, but it is not top of the line by any stretch. So, it needs all the help it can get. To remedy this issue, start Task Manager and go to Processes tab. With MM running,find its .exe file on the list (it should be near the top). Right click on it and then go to Set Priority and change to High. The same should be done for DVD Maker when you get ready to burn a disk. And, unless you are certain your personal computer can handle it, DON'T do anything else on your computer(or even have another program running in background--Chrome still caused me some problems if it was open) while video editing or burning a disc. These steps should help you, assuming you have a computer which otherwise is capable of video editing.

    Hope this helps someone avoid the headaches I had with MM (and I am sure would have had with a purchased replacement program--most of those have similar complaints) until I figured out how to force the computer to give priority to this task.
    34 people found this helpful
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    Reviewed in the United States on November 16, 2023
    Windows 10 user. Hardware seems to be of good quality and works as expected. Included DVD is the small size so will not work in my drive which requires full size disk.

    The manual gives you a software link but does not work. Deleted the file name and was able to get into web site and do the download. Manual is pretty much worthless.

    EZ Grabber works but is very basic meaning few options.

    Original plan was to use Windows Movie Maker but it would not recognize the input device so load Power Director 12. It works but appears you can only save to DVD and that does work but I wanted MP4.

    So MM will not load PD files due to file type. I tried opening in Media Player and got the message that I needed to download CODEC from Microsoft. Then MM would open the file and I was able to save as MP4.
    I import to Power Director then save as a project,. Then open in Movie Maker and save as MP4.

    No help for either PD or MM so you are on you own. I have no prior experience with video editing. I am happy I have salvaged some of our old home movies. They look pretty good as MP4 on computer. DVD from PD are OK on TV but nothing to write home about mainly because of the source quality (VHS).
    12 people found this helpful
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    Top reviews from other countries

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    Héctor B.
    5.0 out of 5 stars Calidad
    Reviewed in Mexico on September 15, 2023
    Style: Stand Alone - No PCVerified Purchase
    Excelente, tal y como fue anunciado!!!
    Stratford Guy
    5.0 out of 5 stars Great unit
    Reviewed in Canada on August 24, 2023
    Style: Stand Alone - No PCVerified Purchase
    I recently purchased this unit after another brand unit failed and I am really impressed!!! It is simple to use and does a great job of digitizing VHS tapes .It is a major upgrade from previous unit with a different brand name .
    TREGOUET P.
    5.0 out of 5 stars Il fait le job!!!!!
    Reviewed in France on February 13, 2023
    je disposais d'un magnétoscope vhs avec pour seuls connecteur le co-axial d'antenne et une sortie péritel. J'ai tout essayé, les dispositifs à deux balles, jusqu'au le petit écran digitnow à presque 100 euros mais rien n'y a fait. J'ai décidé d'essayer ce dispositif usb à 60 euros et après avoir réglé mon logiciel en secam ça l'a fait. Je peux enfin numériser mes cassettes VHS-C.
    2 people found this helpful
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    The Husband ;)
    5.0 out of 5 stars Very pleased with the VC500 video capture
    Reviewed in Canada on May 21, 2019
    I am very pleased with the Diamond VC500 as I was able to easily record VHS to my PC, modify the capture, and burn to DVD.

    This comes mailed in its own shrink wrapped box so I'd recommend having it put in an amazon box for delivery. The box includes the VC500, CD, RCA cables, and a booklet of instructions. Be sure to take note of the back of the box as it has the updated location of the software printed there. The booklet also has urls to locations where you can download the software. The hardware installed easily in Windows 10, I followed the directions in the booklet!

    PowerDirector 12 can be downloaded via the url on the back of the box which must be typed exactly as it is including the upper case text or you will get a 404 message. I recommend the updated software. The CD comes with two capture software tools PowerDirector 12 and ezGrabber. I found PowerDirector easy to use.

    PowerDirector 12, using the Diamond VC500, easily recognized input from my VCR but I had trouble with my old VHS JVC camcorder. I had to turn the JVC Camcorder on play, and reboot my pc, then launch PowerDirector 12 for it to find the signal from the camcorder. It seems you cannot run ezGrabber at the same time as PowerDirector, or after PowerDirector has been closed, as I found that ezGrabber will typically exit with an error. However, ezGrabber more easily found the signal from the camcorder without having to reboot the PC first per the method described above. ezGrabber records and saves to file formats such as MPEG2, AVI, etc., so those files acan be later edited with PowerDirector 12 and made into DVDs. ezGrabber also saved to a default directory even though I had set it to another folder. Both of these applications are older software. PowerDirector can be updated to the latest version for relatively modest fees. Alternatively other open source or paid software could be tried with the Diamond VC500 hardware.

    I recorded a full size VHS tape from my Citizen Video Cassette Recorder the content of which was a home video previously shot on a camcorder and dubbed to the tape. Undoubtedly the VHS tape had been watched a few times and the original video was none too steady. The video transferred well to MGEG2. It does this in real time by the way and you can watch what is being recorded on your computer screen. I was easily able to use PowerDirector to create and edit a project (which does not harm the source MPEG recording in any way). I was then able to add a simple menu, title, credits, and create a working DVD.

    I tried a second VHS tape which as a source proved a little more unreliable as the home video was badly recorded, with many disruptive camcorder segments probably caused by shaking. Where the video was steady there were no issues recording but in a few cases the PowerDirector software exited saying the video was copyrighted (which it wasn't) and prompted me to save the file up to that point. If the VHS video is of decent quality the software works perfectly. As I had a few bad spots I saved the file up to the point where it stopped, skipped over the bad part of the source VHS, and started recording again. This isn't really a problem as in PowerDirector you can assemble the separate video files into one movie inside the project.

    As I mentioned above I had some difficulty initially getting VHS video from the camcorder but the secret seemed to be to make sure the VHS signal output from the camera was on, rebooting the pc, and then starting the software. I didn't have to do that with ezGrabber. Once the signal is detected the recording process worked well and I was able to record several VHS-C tapes to the computer for editing. It then occurred to me that I could continue to use the old Camcorder giving it a second life so to speak. Time to find some new tapes!

    You can also output your video project to other file formats such as MPEG4 which have a smaller file size and will fit on a DVD but MPEG2 is the format a DVD player will read. PowerDirector 12 gives you the ability to make a DVD menu and more. MPEG4 will play on computers and mobile devices at the price of reduced quality. ON my computer screen I found the difference to be un-noticeable.

    A cool thing is you can visit the Cyberlink PowerDirector website and download title templates as well as DVD menu templates to add to your software. So, decently supported in my opinion. One thing I didn't like was that some of the features of the PowerDirector software are partially disabled. There is a "3D" function which is not available unless one wishes to upgrade for additional functionality. That didn't prevent me from using the "2D" function to create a DVD. There is also a little nagware box that opens up on part of the screen to remind the user about a photo contest in which I have no interest.

    One bit of geekery, a DVD typically holds up to a maximum of 60 minutes of video (4.3 Gb of data) so if you have something longer be prepared to split your video across two or more DVDs. PowerDirector makes it easy to trim files in a project without affecting the source MPEG so I just took note of what the time was on the video and created a second project beginning from there. The quality of the resulting DVD was perfectly acceptable to me (VHS era) and reflected what was on the original tape.

    I am really pleased with the Diamond VC500 and PowerDirector 12. Pretty cool. It appears that you record sources other than VHS so long as there is an RCA output. I did not test any other recording features. This definitely earned its five stars and I'm having fun with it.
    Customer image
    The Husband ;)
    5.0 out of 5 stars Very pleased with the VC500 video capture
    Reviewed in Canada on May 21, 2019
    I am very pleased with the Diamond VC500 as I was able to easily record VHS to my PC, modify the capture, and burn to DVD.

    This comes mailed in its own shrink wrapped box so I'd recommend having it put in an amazon box for delivery. The box includes the VC500, CD, RCA cables, and a booklet of instructions. Be sure to take note of the back of the box as it has the updated location of the software printed there. The booklet also has urls to locations where you can download the software. The hardware installed easily in Windows 10, I followed the directions in the booklet!

    PowerDirector 12 can be downloaded via the url on the back of the box which must be typed exactly as it is including the upper case text or you will get a 404 message. I recommend the updated software. The CD comes with two capture software tools PowerDirector 12 and ezGrabber. I found PowerDirector easy to use.

    PowerDirector 12, using the Diamond VC500, easily recognized input from my VCR but I had trouble with my old VHS JVC camcorder. I had to turn the JVC Camcorder on play, and reboot my pc, then launch PowerDirector 12 for it to find the signal from the camcorder. It seems you cannot run ezGrabber at the same time as PowerDirector, or after PowerDirector has been closed, as I found that ezGrabber will typically exit with an error. However, ezGrabber more easily found the signal from the camcorder without having to reboot the PC first per the method described above. ezGrabber records and saves to file formats such as MPEG2, AVI, etc., so those files acan be later edited with PowerDirector 12 and made into DVDs. ezGrabber also saved to a default directory even though I had set it to another folder. Both of these applications are older software. PowerDirector can be updated to the latest version for relatively modest fees. Alternatively other open source or paid software could be tried with the Diamond VC500 hardware.

    I recorded a full size VHS tape from my Citizen Video Cassette Recorder the content of which was a home video previously shot on a camcorder and dubbed to the tape. Undoubtedly the VHS tape had been watched a few times and the original video was none too steady. The video transferred well to MGEG2. It does this in real time by the way and you can watch what is being recorded on your computer screen. I was easily able to use PowerDirector to create and edit a project (which does not harm the source MPEG recording in any way). I was then able to add a simple menu, title, credits, and create a working DVD.

    I tried a second VHS tape which as a source proved a little more unreliable as the home video was badly recorded, with many disruptive camcorder segments probably caused by shaking. Where the video was steady there were no issues recording but in a few cases the PowerDirector software exited saying the video was copyrighted (which it wasn't) and prompted me to save the file up to that point. If the VHS video is of decent quality the software works perfectly. As I had a few bad spots I saved the file up to the point where it stopped, skipped over the bad part of the source VHS, and started recording again. This isn't really a problem as in PowerDirector you can assemble the separate video files into one movie inside the project.

    As I mentioned above I had some difficulty initially getting VHS video from the camcorder but the secret seemed to be to make sure the VHS signal output from the camera was on, rebooting the pc, and then starting the software. I didn't have to do that with ezGrabber. Once the signal is detected the recording process worked well and I was able to record several VHS-C tapes to the computer for editing. It then occurred to me that I could continue to use the old Camcorder giving it a second life so to speak. Time to find some new tapes!

    You can also output your video project to other file formats such as MPEG4 which have a smaller file size and will fit on a DVD but MPEG2 is the format a DVD player will read. PowerDirector 12 gives you the ability to make a DVD menu and more. MPEG4 will play on computers and mobile devices at the price of reduced quality. ON my computer screen I found the difference to be un-noticeable.

    A cool thing is you can visit the Cyberlink PowerDirector website and download title templates as well as DVD menu templates to add to your software. So, decently supported in my opinion. One thing I didn't like was that some of the features of the PowerDirector software are partially disabled. There is a "3D" function which is not available unless one wishes to upgrade for additional functionality. That didn't prevent me from using the "2D" function to create a DVD. There is also a little nagware box that opens up on part of the screen to remind the user about a photo contest in which I have no interest.

    One bit of geekery, a DVD typically holds up to a maximum of 60 minutes of video (4.3 Gb of data) so if you have something longer be prepared to split your video across two or more DVDs. PowerDirector makes it easy to trim files in a project without affecting the source MPEG so I just took note of what the time was on the video and created a second project beginning from there. The quality of the resulting DVD was perfectly acceptable to me (VHS era) and reflected what was on the original tape.

    I am really pleased with the Diamond VC500 and PowerDirector 12. Pretty cool. It appears that you record sources other than VHS so long as there is an RCA output. I did not test any other recording features. This definitely earned its five stars and I'm having fun with it.
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    9 people found this helpful
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    5.0 out of 5 stars Working good
    Reviewed in India on September 24, 2017
    Just streamed live. Working good